Miltenyi Biotec wächst weiter. Unsere Unternehmenskultur ermutigt Sie dazu, eigene Ideen zu entwickeln und Impulse zu setzen. Willkommen in einem Team, das Innovation lebt.

Service Support Engineer (m|f)

Your role:

  • In this position, you ensure the high quality of our biomedical equipment, clinics, physicians, pharmaceutical and industrial customers support our vision to cure serious illnesses.
  • You support existing product lines and customers, analyzing service concepts in the field of maintenance, repair strategy, spare parts portfolio and adapt them to the market.
  • You analyze service data of the hotline and technicians in order to bring the gained knowledge back into development and production and are decisively involved in the development of new devices.
  • You regularly conduct technical trainings for our local support team, accompany the 2nd level support and share your knowledge and best practices with your colleagues.
  • You create service documents, continue existing ones to ensure content maintenance.

Your profile:

  • You have a degree in mechanical or electrical engineering, mechatronics or a similar field of study or are about to graduate. Alternatively, you have completed a technician education and have work experience with customers and engineers.
  • You have knowledge in the fields of mechanics, electronics, ideally also optics and fluidics. Ideally, you have gained experience in 2nd level support and documentation.
  • You have a good sense for technical solutions and can convincingly implement solutions.
  • Characterized by a high level of autonomy, you also have the willingness to travel occasionally and a pronounced customer/service orientation.

What we offer:

  • A modern workplace and exciting opportunities in the development of technologies with a secure future
  • Cross-border intercultural cooperation and short communication channels
  • A collegial corporate culture and flexible working hours enable time management on your own terms
  • Personalized employee development program: specialist and personal training courses provided by our own training academy
  • Diverse corporate benefits with regard to employee health, sport, and staff events

Contact us:

If you have the skills and qualifications for this position, please use the link to send us your details (application letter, curriculum vitae, references and certificates). Please give us some idea of when you can start and the kind of salary you are looking for.

Ihr Ansprechpartner

Alexandra Holz
Tel.: +49 2204 8306 2555

Jetzt bewerben

Fortschritt entsteht aus Inspiration und Neugier. Seit 30 Jahren entwickelt Miltenyi Biotec Produkte und Services, die in Grundlagenforschung, translationaler Forschung und Zelltherapie eingesetzt werden. Heute sind wir ein weltweites Team aus über 2.300 Wissenschaftlern, Medizinern, Ingenieuren, Vertrieblern und zahlreichen weiteren Spezialisten. Bei uns werden aus neuen Ideen einzigartige Produkte. Gemeinsam treiben wir mit großer Leidenschaft den biomedizinischen Fortschritt zur Heilung schwerer Erkrankungen voran.

Miltenyi Biotec GmbH
Human Resources
Friedrich-Ebert-Strasse 68
51429 Bergisch Gladbach Germany